Serpent Necklace

Delivery 

Free shipping nationwide

Each Thor piece is crafted with care and intention. That means your order isn’t just shipped  ~  it’s prepared to be part of your story.

Here’s what to expect:

• Ready-to-ship items: 2–4 working days lead time
• Made-to-order & custom jewellery: Please allow 2–3 weeks for craftsmanship
• Courier (South Africa): All pieces ship from Cape Town with local courier tracking

For any special requests, please reach out to us directly at hello@thorcollective.co.za

Returns

We want you to feel golden ~ every time. 

Returns:

We accept returns within 48 hours of receipt of your jewellery due to a manufacturing fault. We can not take responsibility for damage due to neglect. 

Warranty:

All 9ct gold jewellery comes with a 6-month warranty

For any concerns, please get in touch at hello@thorcollective.co.za 

Wearing your jewellery

~ Remove your jewellery when swimming or bathing

~ Due to the delicate nature please handle with care and avoid using extreme pressure when putting on, wearing or removing your jewellery

~ Avoid spraying perfume, lotions, sanitizer and sunscreens while wearing your jewellery

~ We advise jewellery set with diamonds or gemstones to be checked and cleaned annually 

Cleaning your jewellery 

~ We recommend using a soft cloth for cleaning sterling silver jewellery to remove any dirt

~ We recommend using warm water, mild soap and a gentle brush for cleaning gold jewellery

~ We do offer one free plating within 6 months of purchase so please get in touch 

Storing your jewellery 

~ Best to store your jewellery separately in your Thor jewellery box